How Houston Airport Solved the Baggage Problem

<p>To illustrate the modern attitude towards time, consider this case: the administration of Houston airport received numerous complaints from passengers who were waiting too long for their luggage. The airport hired more baggage handlers, but the complaints did not decrease. Then, they increased the passengers' journey from the plane to the baggage claim by six times. The time that was previously spent waiting for luggage was now spent on the journey. And the complaints ceased.</p>